Personal data charter

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We receive, collect and store all information that you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; identify themselves; e-mail address; password; computer and login information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), reviews, comments, product reviews, recommendations and personal profile.

When you transact on our website, as part of the process, we collect the personal information you give us, such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.

We collect this personal and non-personal information for the following purposes:

1. Provide and operate the Services;

2. To provide our users with ongoing customer assistance and technical support;

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5. To comply with all applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, Wix.com's databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our platform and its service providers.

We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to solicit your opinions via surveys or questionnaires, to send updates about our company or otherwise to contact you to enforce our user agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text message and postal mail.

If you no longer want us to process your data, please contact us at info@alveole-studio.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting to the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it and/or or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are welcome to contact us at info@alveole-studio.com or send us a letter to: ALVEOLE STUDIO, 13 Avenue Jean Jaurès, Ivry-sur-Seine 94200.

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